Supplies & Service

UBC Help Desk
1-877-526-9243

Help Desk

Our market-leading solutions include device support services from our North American Customer Service Centre (NACSC) located in St Lucia, West Indies.

The UBC/Xerox Help Desk provides a single point of contact for all your device needs including:

• A dedicated toll-free phone number 1-877-526-9243
• Pro-active device alerts processing
• Remote problem solve capabilities
• Seamless dispatch based on defined support models
• Service call activity management
• Asset database maintenance
• Move Add Change Dispose (MACD) management
• Supplies ordering / tracking
• Activity reporting